Managed helpdesk
Senior engineer on the other end of the call — not a Tier-1 script reader.
Thurles · Co. Tipperary · IT Support
IT Support Thurles — calm, senior, on-site within the hour.
Intellix runs a verified office on Emmett Street in Thurles. We support local SMEs, dental practices, accountants, solicitors, GAA-adjacent hospitality, food producers, retail and professional services with proper managed IT — not break-fix scripts.
Local response: Same-day on-site · 0 min — our local office
Who hires us in Thurles
SMEs that have outgrown break-fix.
We're not a "computer shop". We're senior engineers running managed IT for Thurles-area SMEs that need someone accountable, calm under pressure and good with both Microsoft 365 and the auditor.
- Solicitors, accountants and insurance brokers around Liberty Square
- Dental, GP and physio practices with HSE-grade compliance needs
- Food producers across the Tirlán / Glanbia corridor
- Hotels and hospitality operators with GAA event-week traffic spikes
- Manufacturing & engineering SMEs north of the M8
- Retailers, salons and family-run businesses on Friar Street and Mitchel Street
What's quietly broken
Six things we find on day one in most Thurles SMEs.
Microsoft 365 mailbox lockouts and impersonation attempts no-one is monitoring
Shared internet that grinds to a halt at month-end or during GAA fixtures
Backups that haven't been tested in 18 months
Domain DNS / email auth records that mean half your invoices land in spam
Aging Sage / TASBooks installs the previous IT provider stopped touching
VoIP that drops calls when the office printer fires up
What's included
Eight pillars. One fixed monthly fee.
Microsoft 365 hardening
MFA, conditional access, anti-impersonation, retention, secure-score baseline.
Endpoint protection
EDR / MDM across Windows, macOS and mobile — no orphaned devices.
Network & WiFi
Properly segmented Ubiquiti / Cisco Meraki networks. Guest, IoT, staff and finance VLANs.
Backup & DR
3-2-1 backups with tested monthly restores. Evidence pack for your insurer.
Cybersecurity audit
Annual external + internal review, mapped to NIS2 and ISO-27001 controls.
Compliance support
GDPR, NIS2, supplier-security questionnaires, cyber-insurance renewal evidence.
Grant-funded route
Enterprise Ireland Cyber Review (€3k) + NCSC Cyber Improvement (€25–60k) where eligible.
"We took over a Thurles practice last year mid-ransomware-scare. From audit to remediated, fully-segmented, M365-hardened, EI grant-claimed — 21 days. Owner sleeps again."
— Recent engagement in the Thurles area · anonymised on request
Verified office
Intellix IT Solutions Limited — Thurles
1 Emmett StreetThurles, Co. Tipperary
E41 YH05, Ireland
Mon–Fri, 09:00–17:30 (out-of-hours line for managed-IT clients)
View on Google Maps Service area
Also covering across Co. Tipperary
TemplemoreHolycrossTwo-Mile BorrisLittletonLoughmore
See every town we cover Hospitality in Thurles?
We also run a dedicated hotel-IT practice covering guest-WiFi, PMS, POS and event-week traffic spikes.
Hotel IT ThurlesWant a 30-minute call with a senior engineer who'll be on-site in Thurles?
Bring one painful IT problem — a stalled M365 project, a backup you don't trust, a phishing scare, an insurer questionnaire you can't answer. We'll talk through it honestly. No-go if we're not a fit.