Managed helpdesk
Senior engineer on the other end of the call — not a Tier-1 script reader.
Limerick · Co. Limerick · IT Support
IT Support Limerick — Mid-West managed IT, less than an hour from base.
Limerick city and the Shannon corridor are within an hour of our Thurles office, and well inside our same-day SLA. We cover SMEs across professional services, manufacturing, hospitality, healthcare and the wider Limerick Chamber membership.
Local response: On-site bi-weekly · 1h from Thurles · same-day remote
Who hires us in Limerick
SMEs that have outgrown break-fix.
We're not a "computer shop". We're senior engineers running managed IT for Limerick-area SMEs that need someone accountable, calm under pressure and good with both Microsoft 365 and the auditor.
- Solicitors, accountants and consulting practices in the city centre
- Manufacturing & engineering SMEs at the National Technology Park
- Hotels and hospitality on Henry Street and at Adare Manor's tier
- Healthcare clinics, dental and physio practices
- Aviation-adjacent SMEs near Shannon Airport
- Family retail along O'Connell Street and Cruises Street
What's quietly broken
Six things we find on day one in most Limerick SMEs.
M365 tenants inherited from a series of providers, none documented
On-prem AD that's drifted out of sync with Azure AD over years
Backup tapes that nobody has tried to restore from since installation
Phishing and BEC against finance & ops mailboxes
WiFi that doesn't cover the new extension that opened last year
DNS records that point at servers that don't exist anymore
What's included
Eight pillars. One fixed monthly fee.
Microsoft 365 hardening
MFA, conditional access, anti-impersonation, retention, secure-score baseline.
Endpoint protection
EDR / MDM across Windows, macOS and mobile — no orphaned devices.
Network & WiFi
Properly segmented Ubiquiti / Cisco Meraki networks. Guest, IoT, staff and finance VLANs.
Backup & DR
3-2-1 backups with tested monthly restores. Evidence pack for your insurer.
Cybersecurity audit
Annual external + internal review, mapped to NIS2 and ISO-27001 controls.
Compliance support
GDPR, NIS2, supplier-security questionnaires, cyber-insurance renewal evidence.
Grant-funded route
Enterprise Ireland Cyber Review (€3k) + NCSC Cyber Improvement (€25–60k) where eligible.
"We rebuilt a Limerick logistics company's domain & email stack after a 6-day phishing-driven outage — full evidence pack delivered to their insurer."
— Recent engagement in the Limerick area · anonymised on request
Verified office
Intellix IT Solutions Limited — Thurles
1 Emmett StreetThurles, Co. Tipperary
E41 YH05, Ireland
Mon–Fri, 09:00–17:30 (out-of-hours line for managed-IT clients)
Service area
Also covering across Co. Limerick
CastletroyAnnacottyAdareNewcastle WestCroom
See every town we cover Hospitality in Limerick?
We also run a dedicated hotel-IT practice covering guest-WiFi, PMS, POS and event-week traffic spikes.
Hotel IT LimerickWant a 30-minute call with a senior engineer who'll be on-site in Limerick?
Bring one painful IT problem — a stalled M365 project, a backup you don't trust, a phishing scare, an insurer questionnaire you can't answer. We'll talk through it honestly. No-go if we're not a fit.