Managed helpdesk
Senior engineer on the other end of the call — not a Tier-1 script reader.
Cashel · Co. Tipperary · IT Support
IT Support Cashel — managed IT, cybersecurity & senior engineers, 25 minutes from base.
We work across Cashel from our Thurles office. Hotels, restaurants, professional services, food producers and equestrian operators around the Rock of Cashel and the Cashel Palace catchment all sit comfortably inside our same-day SLA.
Local response: Same-day on-site · 25 min from Thurles
Who hires us in Cashel
SMEs that have outgrown break-fix.
We're not a "computer shop". We're senior engineers running managed IT for Cashel-area SMEs that need someone accountable, calm under pressure and good with both Microsoft 365 and the auditor.
- Hotels and 4-star hospitality (Cashel Palace, Aherlow House, country-house operators)
- Cashel Farmhouse Cheesemakers and the wider Cashel Blue food estate
- Solicitors, surveyors and consultants in town-centre offices
- Heritage / tourism operators around the Rock of Cashel
- Dental and GP practices with HIQA-grade compliance
- Cafés, bistros and retail along Main Street
What's quietly broken
Six things we find on day one in most Cashel SMEs.
Guest WiFi outages on wedding weekends and high-rate-card nights
PMS / POS card terminals failing under load with no fallback
Cellar / wine-store environmental sensors dropping off Wi-Fi
Sage / Xero stack that was never integrated to the booking platform
Phishing & invoice-redirect attempts against the GM's mailbox
DNS and DMARC mis-configured — gift-voucher orders missed
What's included
Eight pillars. One fixed monthly fee.
Microsoft 365 hardening
MFA, conditional access, anti-impersonation, retention, secure-score baseline.
Endpoint protection
EDR / MDM across Windows, macOS and mobile — no orphaned devices.
Network & WiFi
Properly segmented Ubiquiti / Cisco Meraki networks. Guest, IoT, staff and finance VLANs.
Backup & DR
3-2-1 backups with tested monthly restores. Evidence pack for your insurer.
Cybersecurity audit
Annual external + internal review, mapped to NIS2 and ISO-27001 controls.
Compliance support
GDPR, NIS2, supplier-security questionnaires, cyber-insurance renewal evidence.
Grant-funded route
Enterprise Ireland Cyber Review (€3k) + NCSC Cyber Improvement (€25–60k) where eligible.
"We helped a Cashel hotel pass a luxury-group cybersecurity audit two weeks after take-on — they'd been failing for 9 months under their previous provider."
— Recent engagement in the Cashel area · anonymised on request
Verified office
Intellix IT Solutions Limited — Thurles
1 Emmett StreetThurles, Co. Tipperary
E41 YH05, Ireland
Mon–Fri, 09:00–17:30 (out-of-hours line for managed-IT clients)
Service area
Also covering across Co. Tipperary
New InnArdmayleBoherlahanDuallaGolden
See every town we cover Hospitality in Cashel?
We also run a dedicated hotel-IT practice covering guest-WiFi, PMS, POS and event-week traffic spikes.
Hotel IT CashelWant a 30-minute call with a senior engineer who'll be on-site in Cashel?
Bring one painful IT problem — a stalled M365 project, a backup you don't trust, a phishing scare, an insurer questionnaire you can't answer. We'll talk through it honestly. No-go if we're not a fit.